Moka - Espresso Coffee, Coffee Machine & Equipment & Chocolate for the UAE, GCC & Middle East

Knowledgebase - Semi-Professional Coffee Machines

Domestic Coffee Machine
	Caffitaly OCS3000
	Saeco Aroma
	Saeco Magic Espresso
	Saeco Super Idea
	Saeco Super Idea Deluxe
Semi-Professional Coffee Machine
	Saeco Primea Cappuccino
		Parts
		Basic Operation
		Troubleshooting
		User Manual
	Saeco Talea Touch Plus
	Saeco Odea Giro Plus
	Saeco Incanto Deluxe
	Saeco Royal Cappuccino
	Saeco Royal Professional
	Schaerer Siena 2
Professional Coffee Machine
	Schaerer Coffee Factory
	Schaerer Coffee Art
	Schaerer Ambiente 2
	La San Marco Plus 10
Vending Coffee Machine
	Saeco Office One

Troubleshooting the Saeco Primea Cappuccino Coffee Machine
Message on Display Screen	Solutions

restart the machine	Turn the machine off, and then after 30 minutes, turn the machine on again to restore normal operation.

call assistance	Request for Technical Support.

insert drip tray	Insert the rear drip tray under the brew group.

close coffee bean container	Close the coffee bean hopper cover to be able to brew any beverage.

add ground coffee	This message guides the user when pre-ground coffee has been chosen (in customized product programming).

insert brew group	Insert the brew group in its place.

insert dreg drawer	Insert the grounds drawer.

empty dreg drawer	Remove the dregdrawer and empty the used grounds into an appropriate container, then rinse. Note: The dregdrawer must only be emptied when the machine requires it and is turned on. Emptying the drawer with the machine turned off does not allow the machine to register that it has been emptied.

close side door	To be able to make the machine functional, the side door must be closed.

refill water tank	The tank must be removed and refilled with fresh drinking water.

empty drip tray	Open the side door and empty the drip tray under the brew group.

insert the milk container	Insert the milk container in the appropriate compartment.

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Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.