Knowledgebase - Semi-Professional Coffee Machines |
Domestic Coffee Machine |
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Semi-Professional Coffee Machine
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Saeco Odea Giro Plus |
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Troubleshooting |
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Professional Coffee Machine |
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Vending Coffee Machine |
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Troubleshooting the Saeco Odea Giro Plus Coffee Machine |
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Problems |
Causes |
Solutions |
The machine does not turn on. |
The machine is not connected to the power source. |
Connect the machine to the power source. |
The plug has not been plugged into the back of the machine. |
Insert the plug into the machine's power socket. |
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Coffee is not hot enough. |
The cups are cold. |
Warm the cups with hot water. |
Hot water or steam is not dispensed. |
The hole in the steam spout is clogged. |
When machine is turned off, clean the hole of the steam spout using a pin. |
Coffee has little crema. |
The coffee blend is unsuitable or coffee is not freshly roasted. |
Change coffee blend. |
The machine takes a long time to warm up or the amount of water dispensed from the spout is too little. |
The machine circuit is obstructed by limescale build-up. |
Descale the machine. |
The Brew Group does not come out. |
The Brew Group is out of place. |
Turn the machine on. Close the service door. The Brew Group is automatically placed in the correct position. |
Coffee grounds drawer is inserted. |
Remove the grounds drawer first, then the Brew Group. |
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Coffee is not brewed.
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Water tank is empty. |
Fill the water tank and prime the circuit again. |
Brew group is dirty. |
Clean the brew group. |
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Circuit is not primed. |
Prime the circuit again by dispensing hot water from the steam spout. |
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Knob to adjust the quantity of coffee per cup is in the wrong position. |
Turn the knob clockwise. |
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Coffee is brewed slowly. |
Coffee is too fine. |
Change coffee blend or decrease the dose. |
Circuit is not primed. |
Prime the circuit again by dispensing hot water from the steam spout. |
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Brew group is dirty. |
Clean the brew group. |
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Coffee leaks out of the dispensing head. |
Dispensing head is clogged. |
Clean the dispensing holes with a soft cloth. |
Brewing does not start. |
Coffee bean hopper is in wrong position. |
Correctly place the cover on the coffee bean hopper and press firmly. |
Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.
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