Knowledgebase - Professional Coffee Machines |
Domestic Coffee Machine |
|||
Semi-Professional Coffee Machine
|
|||
Professional Coffee Machine |
|||
Schaerer Ambiente 2 |
|||
Troubleshooting |
|||
Vending Coffee Machine |
|||
Troubleshooting the Schaerer Ambiente 2 Coffee Machine |
|
Display Message |
Solutions |
select product grinder left empty |
The left-hand coffee mill is out of coffee beans. Fill the bean container. |
selection locked empty container! |
Empty the coffee grounds container and put it back in place. |
select product grinder left blocked |
Press the button. If the problem persists, open the bean container hatch and remove the bean container. Remove the remaining coffee beans (e.g. using a vacuum cleaner) and make sure that nothing (e.g. a piece of gravel) is stuck in the mill. If not and the problem persists, request for Technical Support. |
select product grinder left blocked |
Press the button. If the problem persists, open the bean container hatch and remove the bean container. Remove the remaining coffee beans (e.g. using a vacuum cleaner) and make sure that nothing (e.g. a piece of gravel) is stuck in the mill. If not and the problem persists, request for Technical Support. |
temp. sensor coffee |
The temperature sensor in the instantaneous coffee heater is defective. Request for Technical Support. |
heating up coffee |
Wait for approx. 5 mins (too much coffee water may have been served). If the message does not disappear, request for Technical Support. |
rinsing selection locked |
No error, the coffee machine is being automatically rinsed. |
piston motor timeout |
The hoist motor is defective, request for Technical Support. |
temp. sensor steam |
The temperature sensor in the steam generator is defective, steam emission is blocked. Request for Technical Support. |
level probe steam |
The level sensor in the steam generator is defective, steam emission is blocked. For the first 2 mins after the display lights up, or when the coffee machine has been switched OFF, no tea or coffee can be served either. Make sure that the water tap is turned on. If the problem persists: switch the machine OFF, wait for 10-30 seconds and switch it ON again. If the problem persists, request for Technical Support. |
timeout heat. steam |
Request for Technical Support. |
heating system |
Wait for approx. 5 mins (too much steam may have been drawn off). If the message does not disappear, request for Technical Support. |
timeout heat. tea |
Request for Technical Support. |
temp. sensor tea |
The temperature sensor in the instantaneous water heater is defective, request for Technical Support. |
heating tea |
Wait for approx. 2 mins (too much hot water may have been drawn off). If the message does not disappear, request for Technical Support. |
selection locked container full! |
Empty the coffee grounds container and put it back. |
select product temp. sensor outside |
Optional automatic steam cut-off is enabled, but steam can be drawn off after timeout. Request for Technical Support. |
select product flowmeter defect |
The coffee water flow meter is defective. Water dosing is time-controlled and products can still be served (this message can only be deleted by the service engineer). Request for Technical Support. |
system-data error! |
An error has occurred in the product key programming or the general system data. If a product key also lights up, it may be usable. Press the "STOP" button to proceed, then request for Technical Support. |
Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.
|
Home | Our Products | Clients | Knowledgebase | Contact Us | Location | The m! Shop |