Knowledgebase - Professional Coffee Machines
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Schaerer Coffee Art
 
 
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Coffee Machine Troubleshooting
Troubleshooting
 
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Troubleshooting the Schaerer Coffee Art Coffee Machine
Display Message
Causes
Solutions

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water flow error
No water connection
1. Open the shut-off valve and press the beverage button again.
2. Check the brewing unit.
3. Check the grinder mixture.
4. If the message remains on the display, request for Technical Support.

Defective pump (pump pressure < 7.5 bar)

Brew unit blocked

Water system blocked

Grinder mixture too fine

PCB - flowmeter incorrectly connected

Electrical Problem (PCB, etc..)

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over temp. brewwater
Electrical problem between the sensor and the PCB.
Request for Technical Support.

Temperature sensor defective.

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over temp. tea
Electrical problem between the sensor and the PCB.
Request for Technical Support.

Temperature sensor defective.

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over temp. steam
Electrical problem between the sensor and the PCB.
Request for Technical Support.

Temperature sensor defective.

selection locked
heating coffee water
The temperature is 10°C below the programmed temperature.
Beverage output is blocked.
1. Wait until the temperature has been reached.
2. If the message remains on the display, request for Technical Support.

selection locked
heating hot water
The temperature is 10°C below the programmed temperature.
Beverage output is blocked.
1. Wait until the temperature has been reached.
2. If the message remains on the display, request for Technical Support.

selection locked
heating steam
The temperature is 10°C below the programmed temperature.
Beverages can not be dispensed when the temperature is below 110°C.
1. Wait until the temperature has been reached.
2. If the message remains on the display, request for Technical Support.

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timeout coffee heater
The programmed temperature of the coffee water boiler was not reached within 4 mins after the machine was switched ON.
Beverage output is blocked.
1. Switch the coffee machine OFF then back ON again.
2. If the message remains on the display, request for Technical Support.

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heater timeout
The programmed temperature of the hot water boiler was not reached within 4 mins after the machine was switched ON.
How water beverage output is blocked.
1. Switch the coffee machine OFF then back ON again.
2. If the message remains on the display, request for Technical Support.

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steam heater timeout
The programmed temperature of the steam boiler was not reached within 4 mins after the machine was switched ON. Milk and steam beverage output is blocked.
1. Switch the coffee machine OFF then back ON again.
2. If the message remains on the display, request for Technical Support.

Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.

 

Espresso Coffee
Espresso Coffee