Knowledgebase - Professional Coffee Machines |
Domestic Coffee Machine |
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Semi-Professional Coffee Machine
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Professional Coffee Machine |
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Schaerer Coffee Art |
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Troubleshooting |
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Vending Coffee Machine |
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Troubleshooting the Schaerer Coffee Art Coffee Machine |
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Display Message |
Causes |
Solutions |
select product water flow error |
No water connection |
1. Open the shut-off valve and press the beverage button again. 2. Check the brewing unit. 3. Check the grinder mixture. 4. If the message remains on the display, request for Technical Support. |
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Defective pump (pump pressure < 7.5 bar) |
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Brew unit blocked |
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Water system blocked |
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Grinder mixture too fine |
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PCB - flowmeter incorrectly connected |
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Electrical Problem (PCB, etc..) |
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select product over temp. brewwater |
Electrical problem between the sensor and the PCB. |
Request for Technical Support. |
Temperature sensor defective. |
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select product over temp. tea |
Electrical problem between the sensor and the PCB. |
Request for Technical Support. |
Temperature sensor defective. |
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select product over temp. steam |
Electrical problem between the sensor and the PCB. |
Request for Technical Support. |
Temperature sensor defective. |
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selection locked heating coffee water |
The temperature is 10°C below the programmed temperature. Beverage output is blocked. |
1. Wait until the temperature has been reached. 2. If the message remains on the display, request for Technical Support. |
selection locked heating hot water |
The temperature is 10°C below the programmed temperature. Beverage output is blocked. |
1. Wait until the temperature has been reached. 2. If the message remains on the display, request for Technical Support. |
selection locked heating steam |
The temperature is 10°C below the programmed temperature. Beverages can not be dispensed when the temperature is below 110°C. |
1. Wait until the temperature has been reached. 2. If the message remains on the display, request for Technical Support. |
select product timeout coffee heater |
The programmed temperature of the coffee water boiler was not reached within 4 mins after the machine was switched ON. Beverage output is blocked. |
1. Switch the coffee machine OFF then back ON again. 2. If the message remains on the display, request for Technical Support. |
select productHW heater timeout |
The programmed temperature of the hot water boiler was not reached within 4 mins after the machine was switched ON. How water beverage output is blocked. |
1. Switch the coffee machine OFF then back ON again. 2. If the message remains on the display, request for Technical Support. |
select product steam heater timeout |
The programmed temperature of the steam boiler was not reached within 4 mins after the machine was switched ON. Milk and steam beverage output is blocked. |
1. Switch the coffee machine OFF then back ON again. 2. If the message remains on the display, request for Technical Support. |
Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.
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