Knowledgebase - Professional Coffee Machines
Domestic Coffee Machine
   
   
 
Saeco Magic Espresso
  
   
 
Saeco Super Idea Deluxe
  
Semi-Professional Coffee Machine
   
   
   
   
   
   
   
Professional Coffee Machine
   
 
Schaerer Coffee Art
  
 
Coffee Machine Parts
  
 
Coffee Machine Operation
  
 
Coffee Machine Troubleshooting
Troubleshooting
  
  Coffee Machine Manual
User Manual
  
 
Schaerer Ambiente 2
  
 
La San Marco Plus 10
Vending Coffee Machine
   
Troubleshooting the Schaerer Coffee Art Coffee Machine
Display Message
Causes
Solutions
selection locked
coffee sensor def.
Electrical problem between the sensor and the PCB.
Request for Technical Support.
Temperature sensor defective.
selection locked
HW sensor def.
Electrical problem between the sensor and the PCB.
Request for Technical Support.
Temperature sensor defective.
selection locked
steam sensor def.
Electrical problem between the sensor and the PCB.
Request for Technical Support.
Temperature sensor defective.
selection locked
brew unit time out
The brew unit motor is not running.
Beverage output is blocked.
Request for Technical Support.
selection locked
timeout steam suppl.
The level in the steam boiler was not reached.
Request for Technical Support.
selection locked
milk system locked
The steam temperature has fallen to 115°C.
1. Wait until the temperature has been reached.
2. If the message remains on the display, request for Technical Support.
selection locked
exchange filter
The programmed water volume (litres/months) has passed through the filter.
Beverage output is blocked.
The water filter must be replaced, request for Technical Support.
selection locked
service request
The programmed number of beverages (cups/month) has been reached. Service is required.
Request for Technical Support.
selection locked
initialising
The software and the processor are restarted.
1. Switch the coffee machine OFF then back ON again.
2. If the message remains on the display, request for Technical Support.
The brewer moves into the "Home" position.
Beverage output is blocked.
selection locked
water tank empty
The water tank is empty.
1. Refill the water tank and place it back under the coffee machine.
2. If the message remains on the display, request for Technical Support.
selection locked
waste water tank full
The waste water tank is full.
Empty the waste water tank.
selection locked
insert ground coffee
The DECAF button was pushed to dispense a DECAF beverage.
Open the manual slot (tablet slot) and pour in the DECAF powder (coffee powder).
Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.

 
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