Knowledgebase - Semi-Professional Coffee Machines
Domestic Coffee Machine
   
   
 
Saeco Magic Espresso
  
   
 
Saeco Super Idea Deluxe
  
Semi-Professional Coffee Machine
   
   
   
   
   
   
 
Schaerer Siena 2
  
 
Coffee Machine Parts
  
 
Coffee Machine Operation
  
 
Coffee Machine Troubleshooting
Troubleshooting
  
  Coffee Machine Manual
User Manual
  
Professional Coffee Machine
   
Schaerer Ambiente 2
La San Marco Plus 10
Vending Coffee Machine
   
Troubleshooting the Schaerer Siena 2 Coffee Machine
Problems
Causes
Solutions
Milk foam too cold.
The milk suction nozzle is defective or a nozzle of the wrong diameter has been fitted.
Check and, if necessary, replace.
The coffee obtained has no froth.
The cups are too cold.
Pre-heat the cups for ideal foam.
The operating temperature has not yet been reached.
Wait for the machine to reach its operating temperature before dispensing coffee.
The coffee (beans) is not fresh.
Use fresh coffee (beans).
The coffee grinder setting is too coarse.
Adjust the grinder to a finer setting. (e.g. from 5 to 3)
The coffee grinder setting is too fine.
Adjust the grinder to a coarser setting. (e.g. from 5 to 7)
The wrong coffee mixture is being used.
Change the coffee mixture.
No hot water being dispensed.
The hot water nozzle is blocked.
Insert a fine needle into the outlet opening.
The brewing unit cannot be pulled out or inserted.
The brew unit is not in the correct position.
Close the service door and turn on the machine.
Use the multi-tool adjusting knob to turn the brew unit a little to the left or right while inserting it.
The coffee machine does not react to buttons being pressed.
The operating temperature has not yet been reached.
Wait for the machine to reach its operating temperature or when the temperature indicator lights up.
A rinse or cleaning program is in progress (the cleaning button flashes).
Wait for the machine to finish the cleaning program or when the display shows “Ready”.
Another indicator flashes /lights up.
Read about the indicator symbols on page 36 of the user manual.
“Service” appears in the display.
Servicing the machine must be carried out.
Request for Technical Support.
Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.

 
Espresso Coffee
Espresso Coffee