Knowledgebase - Semi-Professional Coffee Machines
Domestic Coffee Machine
Semi-Professional Coffee Machine
Saeco Primea Cappuccino
Coffee Machine Parts
Coffee Machine Operation
Coffee Machine Troubleshooting
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Troubleshooting the Saeco Primea Cappuccino Coffee Machine
Message on Display Screen

restart the machine
Turn the machine off, and then after 30 minutes, turn the machine on again to restore normal operation.

call assistance
Request for Technical Support.

insert drip tray
Insert the rear drip tray under the brew group.

close coffee bean container
Close the coffee bean hopper cover to be able to brew any beverage.

add ground coffee
This message guides the user when pre-ground coffee has been chosen (in customized product programming).

insert brew group
Insert the brew group in its place.

insert dreg drawer
Insert the grounds drawer.

empty dreg drawer

Remove the dregdrawer and empty the used grounds into an appropriate container, then rinse.
Note: The dregdrawer must only be emptied when the machine requires it and is turned on. Emptying the drawer with the machine turned off does not allow the machine to register that it has been emptied.

close side door
To be able to make the machine functional, the side door must be closed.

refill water tank
The tank must be removed and refilled with fresh drinking water.

empty drip tray
Open the side door and empty the drip tray under the brew group.

insert the milk container
Insert the milk container in the appropriate compartment.

Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.


Espresso Coffee
Espresso Coffee