Knowledgebase - Vending Coffee Machines
Domestic Coffee Machine
   
   
   
   
Semi-Professional Coffee Machine
   
Professional Coffee Machine
   
Vending Coffee Machine
 
Saeco Office One
 
 
Coffee Machine Parts
 
 
Coffee Machine Operation
 
 
Coffee Machine Troubleshooting
Troubleshooting
 
  Coffee Machine Troubleshooting  
Troubleshooting the Saeco Office One Coffee Machine
Message on Display Screen
Solutions

Self test
Wait please…

The machine is checking its components; wait until the machine has finished this operation.

Heating
Wait please…

The machine is warming up; wait until the machine has finished this operation.

Ready
Insert capsule

The machine is ready to brew coffee. Insert capsule in the loading tray to begin coffee / beverage dispensing.

Insert Capsule
Close pod tray

The capsule loading tray has been opened. Place a capsule in the loading tray and close it. Or, just close the tray without capsules.

Ready
Select product

The tray has been closed with a capsule inserted. Press the desired coffee brewing button.


Hot water
Press a key to end
The machine is dispensing hot water. Stop the dispensing manually by pressing the hot water button.

Steam
Press a key to end
The machine is dispensing steam. Stop the dispensing manually by pressing the steam button.

Prebrewing
Wait please…
The machine is performing the prebrewing cycle and stops dispensing the product.

Short/Medium/Long Product
Press a key to end
The machine has started the dispensing cycle. Wait until the machine automatically stops dispensing, or manually stop dispensing by pressing any button.

End brewing
Wait please…
The machine has finished dispensing the beverage and is being set in ideal conditions for carrying out next brewing.

Insert
dreg drawer
The dreg drawer has been removed. Insert the dreg drawer properly in its place.

Ready
Fill with water

The machine warns of the need to fill the water tank but still allows beverages to be dispensed. Fill the water tank with fresh water.

Out of service
            XX
Call Service

There is a fault in the machine. Please refer to the notes given above.

Ready
Low credit/ No credit
Only for machines with “Tag Reader”. Contact us to purchase new capsules.

Ready
Please descale
The machine warns of the need to carry out a descaling cycle but still allows beverages to be dispensed. Request for Technical Support.

Ready
Empty dregdrawer
The machine warns of the need to empty the dreg drawer but still allows beverages to be dispensed. While the machine is switched on but now working, pull out the dreg drawer and empty it of used capsules.

Empty
dreg drawer
The dreg drawer must be emptied. It is no longer possible to dispense beverages. While the machine is switched on but now working, pull out the dreg drawer and empty it of used capsules.

Wait please…
The dreg drawer has been removed after a signal of the machine. Empty the dreg drawer. As long as this message is displayed, do not insert the dreg drawer.

Please use the following guide to troubleshoot any problems that come up. If further assistance is needed, please refer to your user manual, or contact us for Technical Support.

 

Espresso Coffee
Espresso Coffee